Tron Computers Privacy Policy
Last Updated: 24/3/25
Tron Computers is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our computer repair and IT support services.
1. Information We Collect:
We may collect the following types of information when you use our services:
• Personal Information: Name, phone number, email address, and billing details.
• Device Information: Computer make/model, operating system, and relevant technical details.
• Service Information: Details about the issues you report and the repairs or support provided.
2. How We Use Your Information
We use the collected information to:
• Provide and improve our IT support and repair services.
• Contact you regarding service updates, billing, or follow-ups.
• Ensure the security and integrity of your data while performing repairs.
3. Data Security
We take reasonable measures to protect your personal and technical data. However, we recommend backing up your data before any repair or service. We are not responsible for data loss during the repair process unless otherwise agreed.
4. Third-Party Sharing
We do not sell or rent your personal information. However, we may share your data with:
• Service providers or vendors assisting with repairs (e.g., software suppliers, hardware manufacturers).
• Law enforcement if required by law.
5. Your Rights & Choices
You can request to access, update, or delete your personal information by contacting us. Some data may be retained for legal or business purposes.
6. Cookies & Tracking Technologies
If we use a website, we may collect limited data through cookies for analytics and service improvements. You can adjust cookie settings in your browser.
7. Policy Updates
We may update this policy periodically. Changes will be posted on our website or communicated directly when applicable.
8. Contact Us
For questions about this Privacy Policy, contact us at: info@troncomputers.com.au